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  1. GoCrypto WebSite
  2. Using GoCrypto products
  3. Elly POS
  4. Elly POS Terminal
  5. General questions

General questions

General questions related to using the Elly POS terminal

  • How to refund a payment (UK market only)?
  • What payment methods are supported?
  • How to carry out a payment?
  • How to print a copy of a transaction confirmation slip?
  • How to disable automatic printing of a transaction slip?
  • How to create a daily statement of accounts?
  • The transaction does not get authorized and the process takes longer than usual?
  • How to cancel a transaction and what is the password for doing so (Romanian and Slovenian market only)?
  • How to change the language on the device?
  • What chargers can be used for the terminal?
  • Where can we order the paper for printing the receipts and daily statements of accounts?
  • The terminal is not responding. What to do?
  • Who to contact if we can't solve the problem ourselves?

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