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Using GoCrypto products
Elly POS Terminal
General questions related to using the Elly POS terminal
How to refund a payment (UK market only)?
What payment methods are supported?
How to carry out a payment?
How to print a copy of a transaction confirmation slip?
How to disable automatic printing of a transaction slip?
How to create a daily statement of accounts?
The transaction does not get authorized and the process takes longer than usual?
How to cancel a transaction and what is the password for doing so (Romanian and Slovenian market only)?
How to change the language on the device?
What chargers can be used for the terminal?
Where can we order the paper for printing the receipts and daily statements of accounts?
The terminal is not responding. What to do?
Who to contact if we can't solve the problem ourselves?
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