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The customer requests a refund. What now?
Simply follow the steps below:
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Open the menu on the top left side of your screen.
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Select “Refund card payment”.
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Enter the last 6 digits of the Terminal ID and select “Continue”.
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Enter the refund amount and select “Continue”.
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When a payment card processing screen appears, the customer inserts the card.
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After the refund is successful, the transaction is completed.
Have more questions?
Submit a request