How to refund a payment (UK market only)?

Simply follow the steps below:

  1. Open the menu on the top left side of your screen.
  2. Select “Refund card payment”.
  3. Enter the last 6 digits of the Terminal ID and select “Continue”.
  4. Enter the refund amount and select “Continue”.
  5. When a payment card processing screen appears, the customer inserts the card.
  6. After the refund is successful, the transaction is completed.
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