Why was an Alipay payment unsuccessful?

A payment may not be successful for several reasons:

  • the customer does not have enough funds in their account, 
  • the costumer has exceeded the monthly and/or annual limit of their account, 
  • the customer’s account has been automatically suspended from payment because of security consideration,
  • their account is not active, 
  • the operator is unreachable, 
  • technical problems.
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