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You need to have a working Internet connection in order to use GoCrypto, so make sure that your Internet is live and strong. If your Wi-Fi drops, it might affect the payment process. If the connection is lost during the payment process, you might need to generate the QR code again as it is only valid for 5 minutes.

If you require any assistance please contact us through the live chat on the GoCrypto website or by email at



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